> For the complete documentation index, see [llms.txt](https://help.onform.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.onform.com/coaching/organize-your-athletes/invite-your-athletes.md).
# Invite your athletes
Invite an athlete or a parent to a workspace with a 5-character invite code, re-send an invite, and check they're set up as an Athlete so they use Onform for free.
Works on: iPhone, iPad, Android and web.
Invite an athlete (or their parent) and they join your workspace, where you share videos, Voice-over lessons and chat. **Athletes and parents you invite use Onform for free** while they're connected to you.
## Before you start
* You need a coaching plan. See [onform.com/pricing](https://onform.com/pricing/) if you're not sure which plan you're on.
* Every invite is a **5-character code** that's **case-sensitive** and works **once**. Each person needs their own code, so an athlete and their parent each get a separate invite.
* Older 4-character codes and old invite links no longer work. If someone has one, send them a new invite.
Running an organization with a roster in a spreadsheet? You can add everyone at once. See [Import your roster from a spreadsheet](https://github.com/Onform-Inc/onform-docs/tree/main/programs/set-up-your-organization/import-your-roster.md).
## Invite an athlete
{% tabs %}
{% tab title="iPhone and iPad" %}
1. On the Home screen, tap **+**.
2. Under **For 1:1 Coaching**, tap **Add Athlete Manually** (the word matches your sport, for example **Add Golfer Manually**). For a team, tap **Add New Team** under **For Teams**.
3. Enter the athlete's first and last name, and check their role is your sport's athlete role (for example Athlete, Student or Golfer).
4. Tap **Send Invite**, then choose how to send it: Messages, email, WhatsApp or any other app.
The message includes the code and links to download Onform. Tap **Add Without Sending Invite** if you'd rather send it later.
To change the message your invites use, open Onform's **Settings** and edit **Invite Body**. Keep `[invite_code]` in it, or the person can't join.
{% endtab %}
{% tab title="Android and web" %}
1. On the Home screen, tap **+**.
2. Tap **Add New Athlete For 1:1 Coaching** (the word matches your sport), or **Add New Team** for a team.
3. Enter the athlete's name and sport, then tap **Add**.
4. Tap **Send Invite**. If Onform asks whether files in this workspace should be private or shared by default, choose one (see [Default private or default shared Libraries](/coaching/teach-and-share/library-visibility-and-sharing-options-default-private-or-default-shared.md)).
5. Onform shows the invite code. Tap **Share now** to send it by text, email or a messaging app, or tap the copy button.
On Android
Tap **Add Without Sending Invite** if you'd rather send it later.
{% endtab %}
{% endtabs %}
Until they join, you'll see **pending join** next to their name. When they accept, it goes away and you'll see that they've accepted your invite.
## Invite a parent
Parents join by invite too, and it's free for them. Each parent needs their own code: they can't use their child's.
{% tabs %}
{% tab title="iPhone and iPad" %}
1. Open the athlete's workspace.
2. Tap the three dots next to the workspace name, or **+** next to **Members**.
3. Tap **Add Parent**, enter the parent's name, then tap **Send Invite**.
{% endtab %}
{% tab title="Android and web" %}
1. Open the athlete's workspace.
2. Tap the three dots at the top, or **+** next to **Members**.
3. Tap **Add Parent**, enter the parent's details, then tap **Send Invite**.
{% endtab %}
{% endtabs %}
## What your athlete sees
Your athlete gets your message with the code. They:
1. Download Onform from the App Store or Google Play, or open the web app.
2. Sign in, then enter the code: new users tap **I Have An Invite**; people who already use Onform tap **Enter Invite Code**.
3. See your workspace on their Home screen.
They only enter the code once. After that, they just sign in, **with the same sign-in method every time** (Apple, Google, Microsoft or an email code). Send them [Join your coach with an invite code](https://github.com/Onform-Inc/onform-docs/tree/main/athletes/join-your-coach/join-your-coach-with-an-invite-code.md) if they need help.
## Send an invite again
If your athlete hasn't joined yet (you still see **pending join**), send the invite again:
{% tabs %}
{% tab title="iPhone and iPad" %}
1. In the workspace, touch and hold the athlete's name.
2. Tap **Re-invite** followed by their name.
3. Choose how to send it.
{% endtab %}
{% tab title="Android and web" %}
1. Open the athlete's workspace and tap the menu at the top, or the menu next to their name.
2. Tap **Re-Invite** followed by their name.
3. Share the code with your athlete.
{% endtab %}
{% endtabs %}
Once someone has joined, there's no need to re-invite them. If they can't see your workspace on a new device, they need to sign in the same way they did when they accepted.
### Someone who left the workspace
A code can't be used twice, so someone who left can't rejoin with their old code. On iPhone and iPad, touch and hold their name in the workspace and tap **Add** *name* **Back To Workspace**.
## Check your athlete's role
Make sure athletes have the **Athlete** role (your sport's word for it, such as Student or Golfer) and parents have **Parent**. People with the **Coach** or **Other** role need a paid coach seat, and they may be asked to upgrade.
{% tabs %}
{% tab title="iPhone and iPad" %}
1. In the workspace, touch and hold the person's name.
2. Tap **Edit** *name*'**s Details**.
3. Tap **Change Role** and choose the athlete role.
{% endtab %}
{% tab title="Android and web" %}
1. In the workspace, open the menu next to the person's name.
2. Tap **Edit** *name*'**s details**.
3. Change **Role** to the athlete role and save.
{% endtab %}
{% endtabs %}
The athlete doesn't need a new account or invite after you change their role.
## If something goes wrong
| What you see | What to do |
| ------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Your athlete says the code is invalid | Ask them to type it exactly as sent: it's case-sensitive, and 1 and l, 0 and O look alike. Copying and pasting is safest. |
| Your athlete has a 4-character code or an old link | Those no longer work. Send a new invite. |
| Your athlete accepted, but can't see your workspace | They're probably signed in with a different account, for example Apple on one device and Google on another. Touch and hold their name (iPhone and iPad) or open the menu next to it (Android and web), tap **View Sign-In Info** to see how they joined, and ask them to sign in that way. |
| Your athlete is asked to pay | Check their role is the athlete role, not Coach or Other. Also check they're looking at your workspace, not their own Personal Account. |
| Someone else used the code (for example a parent used the athlete's code) | Email with the athlete's name and we'll help you sort out who's connected. |
| You can't add more people | Email and we'll check your plan. |
## Related
* [Join your coach with an invite code](https://github.com/Onform-Inc/onform-docs/tree/main/athletes/join-your-coach/join-your-coach-with-an-invite-code.md) (the athlete's side)
* [Why am I asked to pay?](https://github.com/Onform-Inc/onform-docs/tree/main/athletes/join-your-coach/why-am-i-asked-to-pay.md)
* [Creating Teams & Individuals - Working with Workspaces](/coaching/organize-your-athletes/creating-teams-individuals---working-with-workspaces.md)
* [Staff, seats and roles](https://github.com/Onform-Inc/onform-docs/tree/main/programs/staff-seats-and-access/staff-seats-and-roles.md)
* [Sign-in methods and more than one account](https://github.com/Onform-Inc/onform-docs/tree/main/account/sign-in-and-accounts/sign-in-methods-and-more-than-one-account.md)
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://help.onform.com/coaching/organize-your-athletes/invite-your-athletes.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
